Política de envío

Shipping Policy

At Mr. Volt. Inc. ("we," "us," or "our"), we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website, www.mrvoltinc.com

Order Processing Time: 

Once you place an order, you will receive an order confirmation email. This email serves as confirmation that we have received your order and that your payment method has been approved.
You will receive a shipment confirmation email as soon as your order is dispatched within 1-2 business days, complete with a tracking number and tracking link to monitor its progress.

Shipping Destinations: 

Your order can be shipped to any physical address within the 47 contiguous United States, excluding California and PO boxes.
We do not ship to Hawaii or Alaska.

We do not offer international shipping.

Shipping cost:

We offer free standard shipping on all products available on this site. Sales tax is applied to Illinois, Arizona and Massachusetts orders only

Order cut-off time:

6:00 PM Monday - Friday Central Standard Time (CST) Orders placed after 6:00 PM or on weekends and holidays will be processed on the next business day.

Order Processing Time

Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Order transit time:

The transit time for all orders is 4-7 business days.

Total delivery time: 

Your total estimated delivery time is between 5-9 business days for all orders.

Shipping Methods

All orders are delivered directly to your home through our standard delivery carriers, which include UPS, FedEx, and USPS. We provide delivery to your address within our supported 47-state shipping zone (California excluded). Please make sure your phone number and address are accurate at checkout to ensure a smooth delivery.

Some heavier items may ship via freight carriers. Freight deliveries are made curbside to the closest safe point on your property and may require a delivery appointment. The carrier will contact you if an appointment is necessary. All freight shipments still fall under our standard free shipping policy.

Order Confirmation and Tracking

• Upon placing your order, you will receive a confirmation email. This email confirms that your order has been received in our system and your payment method has been approved.

• You will receive a shipment notification as soon as your order is dispatched within 1-2 business days, complete with a tracking number and tracking link to monitor its progress.

Can I change my address?

If you need to change the shipping address for your order, please contact us within 24 hours of placing your order.

Cancellations

If you change your mind before your order is dispatched, we can accept cancellations at any time before shipment. Please refer to our refund policy if an order has already been dispatched.

Damages and issues:

Please inspect your order once it’s received and contact us within 24 hours if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and rectify this for you. We will provide return shipping for you if it arrives damaged or incorrect.

Contact

We value your trust and strive to ensure that every aspect of your shipping experience meets our high standards. If you have any questions or need further assistance, please do not hesitate to contact our customer service team!

Company name: Mr. Volt, Inc. 

Phone:  (708) 738-7167

Email: support@mrvoltinc.com

Address: 237 Poston Rd, Willow Springs, IL, 60480 

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE.